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WE DESIGN SUCCESSFUL SERVICES. CUSTOMER VALUE – REWARDING BUSINESS

Antrop is a service and UX design agency that helps companies to work close to the customer. We analyse real customer experiences and design services that really match people's needs, behaviours and motivation.

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Highly appreciated by our clients

Antrop was ranked as one of Sweden's top two firms in 2015.


I had high expectations of Antrop’s work and they have delivered, to say the least. The curiosity, enthusiasm and commitment they have shown through all parts of the design process have been impressive and led to very high performance in terms of customer satisfaction and experience.

Rickard Sandbladh, Lead Designer online, Telenor

We sharpen the experience of your service

Antrop helps you understand your customers, innovate the services you offer and introduce a modern, customer-focused approach to your organisation.

Service Design

Service design is the simplicity of identifying the total experience of a service or situation to identify how to better meet customers’ needs in an existing or a new service.

STRATEGY

Focussing forwards and making necessary prioritising is a challenge that we have been helping companies with for fifteen years. Together we work out a feasible plan that meets the business’s values and customer needs.

DIGITAL DESIGN

Focusing forwards and making necessary prioritising is a challenge that we have been helping companies with for fifteen years. Together we work out a feasible plan that meets the business’s values and customer needs.

CUSTOMER-FOCUSED ORGANISATION

A truly customer-focused approach is the key to great services. It often requires a combination of new roles, changed work methods, training and new forms of collaboration in your organisation.

INTERESTED IN COLLABORATION?

Katarina Walter

+46 (0) 70 750 08 91
katarina.walter@antrop.se

DO YOU WANT TO WORK WITH US?

Zandra Rauchwerger

+46 (0) 70 750 48 35
zandra.rauchwerger@antrop.se

Customer insights from around the world

Antrop is Sweden's representative in the network International UX Partners. This allows us to conduct international studies for our clients and give your team customer insights from around the world.